Shipping Policy
1：How Long Does Customer Order Processed ?
Most orders are processed within 2-3 Business Day. This does not include weekends or national holidays.
2：How Long Does Shopping Take?
After we ship Parcel out, normally it takes 7-20 Business Day to arrive .here listing
|
Country |
Delivery Time |
Fee /cost |
Country |
Delivery Time |
Fee/ cost |
|
United States |
7-20 Business Day |
Free |
Canada |
7-20 Business Day |
Free |
|
United Kingdom |
7-20 Business Day |
Free |
Ireland
|
7-20 Business Day |
Free |
|
France |
7-20 Business Day |
Free |
Greece |
7-20 Business Day |
Free |
|
Germany |
7-20 Business Day |
Free |
Bulgaria |
7-20 Business Day |
Free |
|
Italy
|
7-20 Business Day |
Free |
Portugal |
7-20 Business Day |
Free |
|
Spain |
7-20 Business Day |
Free |
Hungary |
7-20 Business Day |
Free |
|
Netherlands |
7-20 Business Day |
Free |
Slovakia |
7-20 Business Day |
Free |
|
Belgium
|
7-20 Business Day |
Free |
Czech Republic |
7-20 Business Day |
Free |
|
Austria |
7-20 Business Day |
Free |
Romania |
7-20 Business Day |
Free |
|
Sweden |
7-20 Business Day |
Free |
Finland
|
7-20 Business Day |
Free |
|
Poland |
7-20 Business Day |
Free |
Denmark |
7-20 Business Day |
Free |
|
South Africa |
7-20 Business Day |
Free |
Norway |
7-20 Business Day |
Free |
|
Cyprus |
7-20 Business Day |
Free |
Mexico |
7-20 Business Day |
Free |
|
Australia |
7-20 Business Day |
Free |
Japan |
7-20 Business Day |
Free |
|
Israel |
7-20 Business Day |
Free |
Brazil |
7-20 Business Day |
Free |
except countries listed above, We can not delivery to Barbados, Bosnia & Herzegovina, Cayman Islands, Colombia, Costa Rica, El Salvador, Jamaica, Jersey, Kosovo, Martinique, Montenegro, Nigeria, Peru, South Africa, Shipping is not available for APO/FPO/DPO address.
IN the USA our delivery services are currently only available to locations within the continental United States.Overseas territories are excluded. Delivery to the following states is not supported: PR, AK, HI, GU, AA, AE, AP.other country please contact us: support@rolldnddice.com , we will help you to confirm whether express can arrive or not before placing your order .
3：How Do You Ship Packges?
Packages all are shipped by Yunexpress/China Post/EMS from China.
4:Where Do You Ship From?
All of our packages are shipped from our warehouse in CHONG QING city or YIWU city. If you have any questions, please contact us support team support@rolldnddice.com
5：What About the Custom fee and Tax ?
We are not responsible for any customs fees and Tax once the items have shipped out. By purchasing our products, only includes the cost of freight and product. Buyer need take all the Tax and Custom fee.
6：How Much Does The Shipping Cost?
Shipping cost is free for all our products at present in our website.
7：How Customer Get And Track the Parcel Status?
Customer will receive an email once order ship out that contain the tracking number. If you haven't received tracking information within 5 days, please contact us:support@rolldnddice.com , track the parcel please visit the website :https://www.17track.net/en
8: How To Do When Parcel Delay or Tracking Information Is Not Update For Long Time
Due to weather and irresistible factors which cause the delay. please provide me with the order number , and then we will check where the package is with the express company in time.
10:How To Do If The Parcel Lost On The Way?
If the parcel get lost we will resend new one or full refund .
If you have any further questions or comments,please contact us by:
Phone :+ 8618367903134 Email: support@rolldnddice.com